Data Protection and Privacy Policy

Please do not use Pilates In Orpington website or services if you disagree with any part of this Privacy Policy & Data Protection.

Last Updated 25th May 2018

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Cookies an IP addresses Collected by this Website

Pilates In Orpington may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We may also collect your device’s IP address as part of the basic functioning of this website. We do this to allow the website to function properly and to collect anonymous information about how this website is used, through Google Analytics.

If you wish to stop or control the use of cookies on your browser, please refer to your browser’s settings for cookies. More information on how to do that can be found on the website All about Cookies ( and on the Information Commissioner’s website (

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Personal Data Collected at the Time of Booking with Pilates In Orpington 

A certain amount of personal data is collected by Pilates In Orpington at the time of booking. This is for the purposes of meeting Insurance Company criteria as well as for your health and safety at Pilates. Health information is also used to tailor sessions to suit your individual needs.

All information gathered by Pilates In Orpington is treated as confidential and will not be shared with a third party.  Your paper form will be kept securely by Pilates In Orpington, for the time determined by the Insurance Company.

If you wish to alter any of your data, review how it is used or wish to request its return to you, please contact Sarah Ratcliffe 07963 618226.

You may, of course, decline to submit personally identifiable information to Pilates In Orpington, in which case Pilates In Orpington may not be able to provide certain services to you.

How Pilates In Orpington use your Contact Information

When booking you will be asked to sign a disclaimer. In doing so you are agreeing to your email and phone number being used by Pilates In Orpington to inform you of class changes, service updates directly relating to the service you have booked.

If you do not wish to submit your email, and therefore not be informed by email of class dates, you can book your class by contacting Sarah Ratcliffe 07963 618226.

Phone Numbers

Pilates In Orpington may, from time to time, use your phone number to contact you about urgent class changes. If you do not wish Pilates In Orpington to contact you in this way, please inform Sarah in person or by emailing

Emergency Contact Information

Emergency Contact information is collected solely for use in an emergency, should Pilates In Orpington need to contact your next of kin or give this information to the emergency services. This is the only information that would be shared with a third party, and only in the context of an emergency.

Notifying you of Changes to this Notice

If there is a change to Pilates In Orpington privacy notices or how we use your data we shall contact you via email notice, written or hard copy notice, or through conspicuous posting of the notice on Pilates In Orpington social media channels. Pilates In Orpington reserve the right to determine the form and means of providing notifications to you, and you may have opted out of certain means of notification as described in this Privacy Notice.

Links to Other Web Sites

Pilates In Orpington is not responsible for the practices employed by websites linked to or from Pilates In Orpington, nor the information or content contained in them. Please remember that when you use a link to go from Pilates In Orpington to another website, our Privacy Notice is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Changes to Our Privacy Notice

Pilates In Orpington may update its Privacy Notice from time to time, and so you should review this Notice periodically. When we change the notice in a material way, we will update the ‘last modified’ date at the top of this Privacy Notice. Changes to this Privacy Notice are effective when they are posted on this page. If you have any questions about this Privacy Notice, the practices of this site, or your dealings with this website, please contact Sarah Ratcliffe 07963 618226.

If at any time you feel that there is an issue with the way Pilates In Orpington handles your data then you can contact the ICO (Information Commissioner’s Office).

Your Rights

Data Protection Law means that you have extensive rights regarding the collection, storage and use of your data.

Under the GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:

1.        The right to be informed

2.        The right of access

3.        The right to rectification

4.        The right to erasure

5.        The right to restrict processing

6.        The right to data portability

7.        The right to object

8.        Rights in relation to automated decision making and profiling

If you would like to find out more about these rights, or if you would like to report a breach of them then you can contact the ICO (Information Commissioners Office)

or call their helpline on 0303 123 1113

Further contact details for the ICO can be found here: